All the latest.

Continuous research for better service delivery

21 Jun 2023

It’s common for research to happen at the start of a project. Researchers are commissioned to speak with users and stakeholders, conduct surveys, and gather other qualitative information. Research findings are then used to inform or improve a service, or certain aspects of a service. 

Nidhi Dewan Service Designer

100,000 Australians use My Aged Care Star Ratings to help make informed care decisions

7 Jun 2023

Choosing an aged care home for yourself or a loved one is a big decision and knowing that they can provide a high quality of care is critical. So, the introduction of Star Ratings for residential aged care homes in late December 2022 has made it easier for older Australians and their families to choose an aged care home.

Liquid is proud to have assisted the Department of Health and Aged Care, and partners such as the University of Queensland, PwC and Accenture, to design, develop and deliver Star Ratings.   

Fiona Armstrong
Fiona Armstrong Head of Strategy

Diversity makes us better designers

1 Jun 2023

Luli Adeyemo says what a lot of people are thinking. 

“It’s a question that we shouldn’t have to ask: why is diversity, equity, and inclusion important is like saying, why is it important to have a space that represents society that everyone can feel like they belong?”  

Katie Cassidy
Katie Cassidy Editorial Manager

NDIS online learning project wins Champion honour at TechDiversity Awards

31 May 2023

Liquid Interactive’s collaboration with the NDIS Quality and Safeguards Commission, video production studio Maitree House, and our co-design partners has been honoured at this year’s TechDiversity Awards. 

Katie Cassidy
Katie Cassidy Editorial Manager

Reflections from THETA 2023: The future of higher education and technology

27 Apr 2023

The future of higher education and technology is evolving at incredible speeds, and so is our understanding of the new student experience 4.0, reflecting recent trends and technologies.  

Mark Young Director, Education and Learning