Isuzu UTE Australia and Liquid Interactive have been recognised at the 2020 Sitecore Experience Awards with an Honourable Mention in the Most Intelligent Content Optimisation category (APJ Region).

My Aged Care website wins Gold at the 2020 Good Design Awards. 

Michael Burke writes about the importance of applying human-centred design principles to digital service design and how Liquid used this practice to deliver the My Aged Care website to older Australians, their families and carers. 

We are often faced with the choice between doing the right thing and the easy thing.

As we work on increasingly challenging customer experience problems, it becomes ever more important that we begin the process with the best customer insight and CX strategy. The best insight and strategy come from experience, so this week I’m delighted to announce that Liquid has appointed the very highly regarded Fiona Armstrong, as a new Customer Experience Director.