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This year Liquid is a sponsor of HIC 2024, where leaders come together to shape the future of healthcare. 

As Liquid marks 25 years as one of Australia’s leading independent strategic design and digital consultancies, we took the opportunity to sit down with our new CEO and Partner, Fiona Armstrong, and reflect on her career to date and the radical evolution of the Liquid brand.

The InsideU learning app is designed to teach children about emotional awareness and relationships, using characters from the Pixar animated film Inside Out.  

In the midst of the AI revolution, we find ourselves caught between the threats and opportunities of its disruption. While economists and industry experts may be divided as to whether AI represents just another step in technical progress or unprecedented transformational change, its impact stretches across the economy, society and industry. 

In today's digital age, the conversation around health data privacy has become increasingly complex. While technological advancements offer tremendous potential for improving healthcare outcomes, they also raise concerns about the security and misuse of sensitive personal information. A common fear among individuals is that sharing health data could put them at a disadvantage if it falls into the wrong hands.

Head to Health, the digital experience connecting Australians to mental health support, has received a merit award in the Tech for Good category at this year’s TechDiversity Awards.  

In recent times, higher education has been portrayed as an industry undergoing significant disruption across all fronts.

Two projects commissioned by the Department of Health and Aged Care (Department) and designed and delivered in collaboration with Liquid have taken out the top awards at the Better Future Gov Design Awards 2024 for the Best New Service or Application category.

Australia’s healthcare system, like many around the world, is at a critical juncture. The challenges of increased levels of chronic disease, pressures of an ageing population and inequitable access to health services require a shift in the way we design our healthcare system.   

Close to twelve months ago I joined the Liquid team, initially as a contractor and more recently in a permanent role as Director of Health. Anniversaries are a great time to reflect, and upon doing so, I thought these 3 lessons are worth sharing with friends in healthcare who may be starting on their digital transformation journey. I wish I had appreciated these lessons earlier (oh the hours I would have saved!).